The Nare's long-term staff is the essential ingredient that makes guests feel so well looked after
The Nare staff, many of whom are long term, form a small and dedicated team that add to the welcoming ambience beloved by so many guests. Staff excel in providing a very personal experience and take genuine delight in making sure every guest has everything they need to enjoy their stay.
The Nare is very much a family affair. The Ashworths have been involved at The Nare for more than thirty years, and continue to ensure that comfort, elegance and traditional hospitality remain at its core.
All the staff without exception were efficient and professional, charming and friendly. For a dose of luxury, pampering and a brand of gentle hospitality that is rapidly disappearing from British hotels, The Nare is unrivalled.
MRS CATHERINE, GUEST
Apart from some general proprietorial presence to meet guests, Toby Ashworth, the Managing Director, leaves the day-to-day running of the hotel under the management of Matthew Voyle, the General Manager. Toby is, on occasions, also allowed to drive the hotel motor launch, Alice Rose!
The two other directors Katie Ashworth and Daphne Burt and several of The Nare's other key and long-term staff members, whom many guests will know, are mentioned below.
Toby’s wife, is a loyal support with sound commercial experience. She trained and worked in The City corporate law firm Clyde & Co for ten years before becoming a partner in a local firm in Truro.
She subsequently set up and ran her own firm specialising in renewable energy and commercial matters. She is now The Nare’s embedded lawyer and has also taken on Mrs Gray’s mantle for decoration and country house style.
Daphne has been part of the family and their hotels for over 60 years. She is undoubtedly the most loyal confidant the family has ever known.
Having managed Mrs Gray’s former hotel for many years she was instrumental in realising Mrs Gray’s vision for The Nare. They were a formidable team. Mrs Burt retired as General Manageress in 2000, and is now a loyal, wise, steadying influence for the next generation.
Julie is one of only a few current staff who were employed by the previous owners in the 1980s. She is another very loyal local member of staff who has helped make The Nare what it is today.
She has a wealth of experience on everything about The Nare and knows many guests who have been coming for decades. A great asset to everyone concerned.
Ken has been head of The Nare cocktail bar for over 40 years and is affectionately known as The Father of The House.
Every good hotel around the world has a named barman and Ken is a character not to be forgotten. Do ask Ken the one about...
Barbara was the former Restaurant Manageress for many years before handing over the reins to Paul Symons (below). She has remained loyal to The Nare where many would have otherwise retired.
She is a welcoming sight to many returning guests and simply knows everyone, and is considered one of The Nare's "national treasures".
Wendy has over twenty five years' service and an astounding record of loyalty and accuracy. She has never knowingly made a mistake.
She is an auditor’s worst nightmare - there is nothing for them to pick up and severe danger of being shown up if they dare question anything. Her figures are perfect.
Paul has over fifteen years' service and his easy charm and quiet manner is refreshingly comforting. He is well known to regular guests, and very approachable to those who are new.
Paul continues to uphold the high standards and service for which The Nare is renowned. One of The Nare's stars.
Liz first started at The Nare in the early 90s and has returned to take up the unenviable task of looking after all the rooms and suites.
She is lucky to have a great team in the housekeeping department. She is a stickler for detail, ensuring every Nare room is as perfect as the next, not only for when guests arrive but throughout their stay.
Karl joined The Nare over twenty years ago. He is a natural gardener who only has to look at a plant and it will grow.
Apart from making the best of the subtropical garden at The Nare, he also manages The Nare Walled Flower Garden at St Ewe, which provides flowers for all the rooms at the hotel. He is also tasked with ensuring the gardens provide daffodils for the tables on Christmas morning, through to October.
Matthew started his hospitality career here at The Nare 30 years ago initially as a porter and then in the office under Mrs Burt’s management.
He then went on to join Cunard in the cruise ship industry and following that several other large teams and hotels. Mr Redhead has returned to The Nare family to lead the outstanding team we have here and help to maintain our excellent guest standards.